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Research and Briefings

COVID-19: Looking Ahead to the Impact on Human Side of Risk in Higher Education


Higher education was one of the first sectors to be affected by and to react to the COVID-19 pandemic. Initially, the challenge was dealing with study-abroad students returning from the early COVID-19 ‘hot spots’ of China and Italy. As the magnitude of the pandemic became clear, institutions quickly closed campuses and residence halls, cancelling events and shifting to online learning.

Marsh & Mercer conducted a client webcast on Thursday, May 21, 2020 to discuss the emerging impact of institutional funding on workforce, staff positions, furlough’s impact on faculty, student workers and redeployment of staff.  They shared the emerging trends resulting from a health crisis, a digital crisis and an economic crisis that are framing the modeling demand on how students might return to campus.

The Marsh / Mercer panelists were:

  • Jean Demchak, Leader, Education & Public Entity, Marsh
  • Karen Hutcheson, Partner, Mercer
  • Lyn Harper, Principal, Mercer
  • Ken Simek, Partner, Mercer

Watch the replay to learn more.