RESEARCH AND BRIEFINGS

Operational Considerations for Transportation Companies: COVID-19 Prevention Tips

Document operating procedures and train staff

In response to the pandemic, transportation companies are implementing measures to safeguard their staff while striving to maintain operational efficiency. Some companies have allowed staff to work from home, staggered work shifts, and implemented social distancing for those unable to work remotely. Transportation companies play a critical role in helping fight the spread of COVID-19 and sustain our economies, from shipping essential goods like food and medicine, to transporting essential workers. It is crucial that these companies remain operational, especially during this health crisis. Transport companies should be documenting the key standard operating procedures and cross training multiple staff members on the core operating procedures. These measures are necessary to keep the company operational, especially if an outbreak of COVID-19 occurs within an organization.

Restrict access 

Restrict non-essential visitors from accessing your facilities (corporate office, dispatch area, shops, etc.).  Require parts and package deliveries to your premise with limited to no contact. Ensure that cleaning occurs routinely throughout the day.  Sterilize bathrooms, lunchroom areas, door handles, etc. multiple times throughout the day.  Find ways to eliminate the need for employees to touch door handles and make hand sanitizers available throughout the facility.

Monitor Your Employees Wellbeing 

Consider assessing the health of anyone entering your building.  Anyone showing COVID-19 symptoms should not be allowed access and instructed to leave the premises immediately.  Routinely check in with your employees and be aware of any signs of illness.  Any employees who display symptoms consistent with COVID 19 should be separated immediately and told to go home. Be understanding and supportive of employee concerns.  If necessary, allow them time to better equip themselves to deal with the Coronavirus crisis.

Do what you can to break up the routine and to help others blow off steam.  Consider having remote daily communications and open discussions where employees have the opportunity to voice concerns. Encourage them to discuss any challenges they may be facing at work as well as home.  Try to be as supportive of your employees and their families as possible.  Be honest although positive, upbeat and reassuring when discussing the current situation with employees.